plainvectorhubum

Privacy Policy

This privacy policy explains how plainvectorhubum Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or use our services.

Last updated: 1st January 2026

Data Controller Information

plainvectorhubum Ltd is the data controller for the personal information we collect from you. Our contact details are:

Data Collection

We collect personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Information You Provide

When you contact us, request consultations, or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Company or gym name and business information
  • Information about your fitness business and analytics requirements
  • Communication preferences and marketing consent
  • Any other information you choose to provide in forms or correspondence

Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address and location information
  • Browser type, device information, and operating system
  • Pages visited, time spent on site, and navigation patterns
  • Referring website and search terms used to find us
  • Date and time of visits and interactions

How We Use Your Information

We use the personal data we collect for legitimate business purposes and with your consent where required. How we use your data depends on how you interact with our services and the preferences you have expressed.

Primary Uses

We use of your data for the following purposes:

  • Providing consultation services and responding to your enquiries
  • Delivering personalised platform recommendations and guidance
  • Coordinating vendor demonstrations and implementation support
  • Sending service-related communications and updates
  • Improving our website, services, and user experience
  • Complying with legal obligations and protecting our business interests

Marketing Communications

With your explicit consent, we may send you marketing communications about our services, industry insights, and platform updates. You can withdraw consent and unsubscribe at any time using the links provided in our emails or by contacting us directly.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: For marketing communications and optional cookies
  • Contract: To provide consultation services you have requested
  • Legitimate interests: To improve our services, prevent fraud, and maintain security
  • Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

  • With service providers who assist in delivering our services (under strict confidentiality agreements)
  • When required by law, legal process, or to protect our rights and safety
  • In connection with a business transaction such as a merger or acquisition (with appropriate protections)
  • With your explicit consent for specific purposes

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Our data retention periods are based on business needs and legal requirements:

  • Consultation and service records: 7 years after last interaction
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months maximum
  • Contact form submissions: 3 years unless ongoing business relationship
  • Legal and financial records: As required by Irish law

Your Rights

Under GDPR and Irish data protection law, you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data in certain circumstances
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for processing at any time

To exercise these rights, please contact us using the information provided above. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure hosting and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions for countries with equivalent protection standards
  • Binding corporate rules or certification schemes

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy, wish to exercise your data protection rights, or need to contact us about your personal data, please reach out to us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data properly. You can contact them at www.dataprotection.ie.